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Medical & Travel Insurance
As part of your application (Medical form in Enrollment Forms) you will be required to submit the name and contact information of your insurance company and your policy number, and also a copy of both sides of your insurance cards.
If you do not have health insurance coverage (that covers pre-existing conditions), we can help you to get one before going on the trip. But you must do it yourself online according to the instructions below (be sure to purchase this insurance within 15 days of your Ezra confirmation which will ensure that pre-existing conditions are covered).
After considering many options we suggest you to buy AIG Travel Guard Travel & Medical Insurance, one of the world’s largest travel insurance providers, for few good reasons.
- It offers most affordable rates compare to competitors (aver. $ 30)
- It provides broadest protection possible.
- It has exceptional customer service 24 hours a day, 7 days a week, 365 days a year. Policies to be issued within 24 hours of the application being received. All phone calls answered within 30 seconds. Just Call 1-800-454-7107.
- It operates quick and fair claims service. All Claims reviewed by an experienced analyst within 24 hours. Claims payment is finalized within 24 hours of receipt of final documentation. 100% correct payments and calculations on all claims. The "Fairness Principle" - all denied claims are sent to a mediator for review and the mediator's decision is honored.
- The best travel assistance service in the industry. AIG provides its policyholders free 24-hour emergency travel assistance. Whether you need help finding medical care halfway around the world, making emergency arrangements to return home or obtaining an emergency cash advance, you can access our toll-free hotline from anywhere in the world, any time of day
Once you get a confirmation e-mail from Ezra Administration, you may click on banner below and follow the instruction there.
When you get the insurance, we suggest you buy the individual policy, instead of one for few people. The cost is almost the same, but it will be easier for us to keep track of your insurance if it's only on your name, or in case one of you cancels. The price of the insurance will ultimately depend on your age, state of residency, what plan do you choose, and whether you want to insure any extra travel costs. Typically, insurance prices are $30-$50 for your 10-day group trip with us.
The entire process takes no more than ten minutes. It is fast, cheap and easy. Please, have you credit card with you, when you order the insurance.
It’s important to do it thru this link, and not by any other way, because this way, you have only 3 Travel Guard plans that are best for our trips, and we automatically get notifications that you purchased the insurance plan.
Please follow these steps when you are ready to buy the Insurance Plan.
- Click on banner with Travel Guard Logo on our website.
- Select your state & country of residence and click continue.
- You will see these 4 plans (read more info about it and you can compare prices online), and you can purchase any of them, but we suggest you to get either Basic or Silver plan, which we think it’s the best for this trip.
- Fill in departure date, and return date, which you will actually leave Israel, if you stay longer, it's a good to be covered, especially you don't have to pay anything extra. (up to 30 days total with 10-day trip)
- In Trip Deposit Date - Put the date when you paid your deposit for the trip.
- Put your date of birth and the amount of your deposit $250 (if you want to insure it in a case of sudden cancellation), or you can put the amount 0 (since the trip is Free for you). In addition, we recommend adding the cost of your domestic airfare, if applicable. Similarly, if you are extending your stay in Israel or beyond, you can enter those costs as well if you want coverage for that period as well.
- You may choose an additional optional coverage, but it is not necessary, and then click on BUY NOW.
- Put your personal information in Primary Insured
- In Trip Details select your airline as it is written in your confirmation email.
- Select UNLISTED as Cruise line/Tour Operator, and then write Ezra next to it.
- Select NONE as Car Rental
- Skip Destination State and Select Israel as Destination Country and click to next page.
- Select By Email as your delivery option of insurance policy and enter your email.
- Fill in your Payment Information, Please review before submitting, and Purchase the insurance.
- After buying insurance online you immediately get confirmation that you bought this insurance, and please make sure to forward that email it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
If you have a medical insurance that covers you in Israel (it's you responsibility to call insurance provider & check with them whether they cover in Israel), we still advice you to get Travel Guard insurance. This will ensure sure that any medical expenses, flight cancellation/interruption, baggage loss/damage, and much more will be covered. Your current health/homeowners/credit card insurance often does not cover the many potential issues that can occur on a trip. Be sure to protect yourself as these are issues that occur often. It is a small investment for big savings.
Why Travel Insurance Is so Important?
As we said before, we strongly advice those who have their own medical coverage in Israel still get a Travel Guard plan because we believe the Travel Insurance is a very important and here are the reasons why:
There are hundreds of circumstances that could cause you to cancel your trip, return home early or even worse, force you to seek emergency medical treatment while traveling. To demonstrate the importance of purchasing travel insurance, here are 5 common examples of what could go wrong. Incidentally, all are covered by a Travel Guard travel insurance policy:
- It's 10 p.m. and you arrive at the airport in your city for a connecting flight to New York, only to find that your flight has been cancelled. Who will help you to get to New York?
- Your first visit to Israel, and your passport and wallet are stolen. Where do you turn for emergency cash, and how will you get your passport replaced?
- If your parent becomes seriously ill and you choose to cancel your trip, what happens to your non-refundable deposits?
- You arrive in New York from Israel but your luggage doesn't. If it's lost, who will help you find it? If it's delayed, who will pay for your necessities? If it's stolen, who will pay to replace it?
